If you received the order confirmation, but did not receive the shipping notification then this probably means the order is not out of production yet and has not been shipped. Click here please to track your order ....
We are sorry that you are having trouble with our tracking tool. We ask that you please check that you have entered the correct Order ID number. If you are sure that the Order Id is correct, then maybe there is a problem...
If you would like to change your address before your order is shipped, please contact us and we will update the address in your order accordingly. Please make sure to include the complete information: Name...
Although it is rare, sometimes your tracking number will say "Delivered" before your package has arrived. If this happens to you within 36 hours of the expected delivery, please following these steps: Check your...
This means that the tracking information hasn’t been updated in the online tracking system in time, though the actual order status may have already been updated. Please try again later to see if the information has...
Step 1 Cut a thin strip of paper or thread Bring your thumb and little finger together Wrap where your hand is the widest Make the spot where the paper/thread meets Step 2 Measure the length of the thread...
The prices on our site are in US dollars by default. However, we also provide viewing and transactions in some others currencies. Please change the currency type at the upper guide of our site.
Shipping cost is calculated based on the shipping method,you can choose the free shipping or payment shipping(Expedited shipping ,urgent shipping) . Please add all the items to your cart and then choose the shipping ways...
We don't support COD service currently. We do have complete after-sale policy, please be reassured and enjoy your shopping.
Sorry,we can only make 8 names and birthstones at present. We will update in our website if we can make more in the future.